Find and export
your BigCommerce data.

1. 1Use a role with Manage Orders and Export Orders permissions.
2. 2Open Orders → Export Orders and select the appropriate template and format.
3. 3Download the completed file and count unique Order ID values.
4. 4Record product and customer quantities separately.

Report in records, separating orders, customers and products. Describe line items, product media and order notes.

Give the earliest retained order dates, store scope and staff users represented.

1. 1Export orders using the template containing the required fields.
2. 2For a larger collection, use the available server-export option or supported API route.
3. 3Export products and customers separately, checking each template's field coverage.
4. 4Collect the required image and attachment files through their supported routes.

The template controls exported columns. Keep its name and any date or status filters recorded with the files.

Confirm current control-panel options and limits with BigCommerce support if they differ in your account.

Orders and catalog records can show how customer demand leads to fulfillment work.

Product and transaction relationships can add context for ecommerce operational tasks.

Choose the store records and fields in scope, reviewing customer identifiers and payment-related information.

Telegraph Lab reviews the proposed material with you and agrees how sensitive information will be handled. Preparation can include excluding material, redacting details and replacing personal identifiers. Your company keeps ownership; the licensing agreement defines the material, permitted uses and authorized recipients.