Find and export
your Discord data.

1. 1Identify the staff accounts and business channels that would be in scope.
2. 2Where available, review Server Insights with the appropriate permission to understand server activity.
3. 3Request a Data Package for each participating staff account and count its retained sent messages.
4. 4Record the accounts and channels represented. Treat those messages as a partial count of the server's conversations.

Report in messages, with the number of accounts contributing and the channels covered. Describe how you counted them and whether the figure is partial or estimated.

Use the oldest included message for the history start date. Count company staff and moderators represented, and explain whether the server also includes an external community.

1. 1In Discord on a computer, open User Settings → Data & Privacy and scroll to Request your data.
2. 2Choose Request Data, select the information required and submit the request.
3. 3Download the ZIP from the email Discord sends. Keep the account active while the request is processing.
4. 4Retain the message JSON files and their channel mapping. Each account should review which business material is relevant.

Discord says requests can take up to 30 days, and the download link remains active for 30 days. The messages folder contains the user's sent messages and attachment links.

Manually deleted messages are excluded. A package also contains unrelated account information, so use the relevant business-message files when defining the dataset.

A business Discord community can contain technical explanations, product questions and troubleshooting. Channel labels help identify the topic each message addresses.

A contributor's message history provides examples of their work, while the extent of the surrounding conversation determines how much context is available.

Each contributor controls their own account export. Select business channels and message files before discussing a licensing scope.

Telegraph Lab reviews the proposed material with you and agrees how sensitive information will be handled. Preparation can include excluding material, redacting details and replacing personal identifiers. Your company keeps ownership; the licensing agreement defines the material, permitted uses and authorized recipients.