Skip to content

Team chat

Find and export
your Microsoft Teams data.

Teams usage reports show messages sent during a recent period. A separate conversation export establishes what history your organization still holds, including channel threads and direct chats.

Report in
Messages
Category
Team chat
Last checked

Find your Microsoft Teams data size

  1. Sign in to the Microsoft 365 admin center with a reports role, such as Reports Reader or Teams Administrator.
  2. Open Reports → Usage → Microsoft Teams → User activity. Select the longest available period, up to 180 days.
  3. Select Export and sum Team Chat Message Count and Private Chat Message Count in the CSV. Keep the dates beside the total.
  4. For older history, ask your Microsoft 365 administrator to obtain search statistics or an export from Microsoft Purview eDiscovery.
The usage report counts messages sent during its reporting window. Exported conversations can contain repeated copies of shared chats, so their item count needs a separate check.

What to include in your data inventory

Report in messages, with channel messages and private chats identified separately where possible. State whether the figure comes from a usage report or retained message history.

Use the oldest retained conversation to establish the years covered. Include the licensed users represented in the dataset. An estimate based on recent activity should show the period and calculation.

Add the dates covered and the people who use this software. Label estimates and describe how you calculated them.

Export your Microsoft Teams history

  1. Have an administrator confirm the required eDiscovery permissions and Microsoft 365 license for the person exporting.
  2. In Microsoft Purview → eDiscovery → Cases, open a case and create a search for the people, teams and dates you plan to include.
  3. Run the search, choose Export, and select the conversation and message formats required. Review options for shared channels and departed users.
  4. Use Process manager to download the export packages. Collect relevant OneDrive and SharePoint files alongside the messages.

Search export packages expire after 14 days. A developer can also collect retained messages through the Microsoft Graph Teams export APIs, subject to application permissions.

Files shared in chats generally live in OneDrive; channel files live in SharePoint. Preserve their links to the conversations and check for duplicate chat copies.

Why Microsoft Teams data has value for AI training

Teams conversations show how a request moves through colleagues and departments. Channel membership, replies and timestamps provide context for systems learning to coordinate work.

Messages linked to project documents and meetings can explain why a decision was made and what happened next.

What stays private

Choose the teams, users and periods in scope. Private chats can be reviewed separately from channel discussions.

Telegraph Lab reviews the proposed material with you and agrees how sensitive information will be handled. Preparation can include excluding material, redacting details and replacing personal identifiers. Your company keeps ownership; the licensing agreement defines the material, permitted uses and authorized recipients.

Common questions about Microsoft Teams data

Can usage reports show all our Teams history?

The report covers up to 180 days. Older retained conversations require a separate search or export.

Where are the files shared in Teams?

Chat files are generally in OneDrive and channel files in SharePoint. Include the relevant file locations when defining the export.

Who can export conversations?

An account with the appropriate eDiscovery permissions and licensing, or a developer using approved Microsoft Graph application permissions.

How long can we download Purview search exports?

Search export packages remain available for 14 days after creation.

Your data inventory

Add your numbers to the picture.

Enter the quantities and years covered in your data inventory, then share it with your Telegraph Lab contact. We’ll review the material and discuss the next step with you.

Discuss your data